Embed HIPAA-compliant appointment scheduling into your healthcare platform

Automate patient scheduling, provider coordination and visit documentation inside your platform, hosted in the region you choose, backed by a 99.99% uptime SLA.

Trusted by Telehealth product teams

Inherit the compliance instead of building it

Patient scheduling data demands serious security. That's why Cronofy is ISO 27001, 27701 and 27018 certified, SOC 2 Type 2 attested, and GDPR, CCPA and HIPAA compliant, with a BAA available on all plans. With global data centers, patient data stays where you put it.

One processor to review
No chain of sub-processors to work through. Everything runs on Cronofy's own infrastructure, which simplifies vendor management and clears security reviews faster.
Pick your data center
Calendar and meeting data stays in your region of choice across six data centers in the US, UK, Canada, Germany, Australia and Singapore.
Decide what data reaches us
Decide how much of a clinician's calendar Cronofy sees. Free/busy reads availability without event detail, so other patients' appointments stay private.

Providers will outgrow whatever you have now

Nothing in place, a booking page bolted on, or a build you now maintain. Patient self-scheduling, provider matching and recurring care plans break all three.

Providers leave your product to book

Without scheduling in your product, providers fall back to their own calendars, taking the workflow and the engagement with them.

You've outgrown a simple booking page

Manual booking doesn't cut it. Providers want multi-provider coordination and patient self-scheduling, and they'll switch to get it.

Your build became a maintenance project

Your own OAuth, your own availability logic, your own sync with every calendar provider. Every edge case lands on your roadmap.

Provider availability, patient scheduling and automated session notes, built into your platform

One integration powers calendars, scheduling and meeting intelligence across your existing care workflows, and keeps clinicians and patients inside your product.

Calendar API

Clinicians keep the calendar they already use

Bi-directional, real-time sync with Google, Microsoft 365, Outlook.com, Apple and on-premise Exchange. Cronofy handles the authorization and the syncing, so you are not building OAuth in-house.

  • No second calendar for clinicians to adopt
  • Provider-side changes reflect in your platform instantly
  • Coordinate availability across care teams and specialists
Explore the Calendar API

Availability API

Combine availability across provider calendars

Query availability across multiple users and calendars in real time, and use it to coordinate meetings and power automated workflows.

  • Route appointments by provider match, visit type or location
  • Power multi-provider booking
  • Handle rescheduling and reduce no-shows
Explore the Availability API

Meeting Agents

Capture recordings and transcripts and power appointment follow-ups

Record, transcribe and summarize across Zoom, Google Meet and Microsoft Teams through one API, so summaries populate your own records.

  • Visit summaries generated automatically, no clinician note-taking
  • Searchable transcripts that aid clinical reviews
  • Data stays in your region, with no third-party transcription vendor
Explore Meeting Agents

Pick the building blocks you need

From calendar sync to visit summaries, everything runs on a single foundation.

Two-way calendar sync
Read and write events across the calendars clinicians already use: Google, Microsoft 365, Apple and on-premise Exchange.
Availability engine
Combine live availability across clinicians, care teams, rooms and locations in one query.
Sync Engine
Cached responses keep patients booking through a calendar provider's outage, backed by 99.99% uptime.
Real-time scheduling
Patient self-scheduling from live availability, with your visit types, buffers and time zones handled.
Round robin and multi-clinician
Route across a provider pool by state licensing and visit type, and schedule sessions with more than one clinician.
Rooms and resources
Book consult rooms and other resources alongside the right clinician.
Rescheduling
Let patients reschedule or cancel cleanly, recurring care plans included, kept in sync everywhere.
Conferencing
Attach Meet, Teams, Zoom, GoTo or Webex links to any video visit automatically.
Meeting intelligence
Recordings, transcripts and AI summaries for virtual visits and supervision sessions, across Zoom, Teams and Google Meet.

Explore other ways to build with Cronofy

Built on the same infrastructure, so you can combine approaches for different use cases as your care workflows evolve.

Reliability

Infrastructure built for scale and reliability

Cronofy holds calendar state in its own sync engine, so bookings survive a calendar provider's outage.

1 billion+ events processed
Scale that's already proven, so what works for 10 clinics still works at 10,000.
99.99% uptime
Cached responses keep patients booking through a calendar provider's outage, backed by 99.99% uptime.
Still on API v1
Zero breaking changes since launch, so forced version migrations never land on your roadmap.
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Case Study
Doctoranytime booked 670,000 appointments and 17,300 video consultations in one year
A European healthcare marketplace that eliminated double bookings and gave 17,000+ doctors real-time availability inside their platform.
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Case Study
An API that scales with you: How Heal.me solved telehealth calendar sync headaches
Learn how Heal.me delivered reliable calendar synchronization to patients and practitioners on a wider scale. We speak to CTO Chad Agate to understand how Cronofy provided a reliable, long-term solution for their needs.
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Case Study
Docplanner Group uses full calendar sync to power its SaaS healthcare solution
Global healthcare platform Docplanner Group offers SaaS solutions to health professionals around the world to improve the patient experience and medical practice management.

Build patient scheduling on infrastructure that already clears the review

Open a sandbox and connect up to 20 accounts for free, or bring your compliance questions and your clinical routing rules to someone who has answered them before.