Record, transcribe and summarize every meeting inside your product
450+ SaaS products build on Cronofy | 1 billion+ events processed | 99.99% uptime SLA
What is meeting conferencing and transcription?
A capability you deploy inside your own product, running on the infrastructure Cronofy maintains. It puts a conference link on the meeting, sends a notetaker to it, and returns the recording, a speaker-attributed transcript and a summary.
Conferencing
Add conferencing without integrating three providers
Each conferencing provider has its own API and its own set of credentials to maintain.
Cronofy maintains those integrations, creates the conferencing link on demand and attaches it as the meeting is booked.
Meeting Transcripts
Give your AI the context it's missing
Without the transcript, your AI works from notes someone typed up afterwards, if anyone did.
Cronofy returns the raw transcript alongside the summary. Scorecards, feedback summaries and skills matching all run on your own model.
Combine it with the rest of the Temporal Grid
All of Cronofy's capabilities run on the same grid. Pair meeting transcription with our calendar or scheduling capabilities, and the notetaker attaches to the calendar event.
Join immediately
Pass any conference URL to Cronofy and the agent joins right away.
Join at a set time
Tell the agent when to join, and status webhooks report what it is doing.
Attach to the event
Bind it to a calendar event and it stays with the right session through a reschedule.
Open a new revenue line
Your customers already pay someone else for notetaking on meetings that happen inside your product.
Keep it on one processor
Building it yourself means a chain of sub-processors, each with its own security review for your customer to clear.
Unblock your roadmap
Joining calls reliably across three providers, separating speakers and handling the audio is a build that never finishes.
Security and compliance
Take the objections off the table
Meeting recordings are the part your buyers' security teams ask hardest about.
That's why Cronofy is certified to ISO 27001, 27018 and 27701, attested to SOC 2 Type 2, and compliant with GDPR, CCPA and HIPAA, backed by a 99.99% uptime SLA.
"Who else touches the recording?"
Cronofy runs the whole workflow on its own infrastructure, with no third-party sub-processors.
"Where is meeting data stored?"
Recordings and transcripts stay in the data center you choose. UK, US, Canada, Germany, Australia, Singapore.
"Do you train models on our meeting data?"
No. Meeting data is never used to train models, Cronofy's or anyone else's.
"Can we get the transcript without the recording?"
Yes. Choose what comes back, and skip the recording if you only want the transcript.
"Can our users opt out of meeting recording?"
Yes. Your product owns the consent controls and tells Cronofy when to record.
"How long is the recording kept?"
Cronofy stores meeting data for seven days as standard. Your product keeps whatever it needs.
Customer story
Pinpoint built its own notetaker in four weeks
Pinpoint already ran Cronofy for interview scheduling, so adding notetaking took about four weeks. They built AI scorecards on the transcript data and now sell it as a credit-based feature.
Start building on Cronofy
Start in a free sandbox and connect up to 20 accounts to get started. Alternatively, book a call with one of our team and get an overview of how the integration works.
What is Cronofy's meeting transcription and conferencing capability?
Cronofy's meeting conferencing and transcription is a capability you deploy inside your own product, running on the infrastructure Cronofy maintains. It puts a conference link on the meeting, sends a notetaker to it, and returns the recording, a speaker-attributed transcript and a summary. It is one of three capability groups on the Cronofy Temporal Grid, and it contains Meeting Transcripts and Conferencing.
How does Cronofy's notetaker join a meeting?
Cronofy's notetaker joins in one of three ways. Pass any conference URL and it joins right away, tell it when to join and status webhooks report what it is doing, or bind it to a calendar event so it stays with the right session through a reschedule.
Which conferencing platforms does Cronofy support?
Cronofy supports Zoom, Google Meet and Microsoft Teams, for conferencing links and for transcription. Cronofy maintains each provider integration, creates the conferencing link on demand and attaches it as the meeting is booked, so your product never holds credentials for three separate providers or tracks their API changes.
How can we start using Cronofy's transcription capability?
Create a free account and begin testing with 24 hours of meeting recording included, without talking to anyone first. From there you can dispatch a notetaker to any conference URL with a single API call, and the documentation covers the full set of endpoints for recordings, transcripts and summaries.
What are Cronofy's security and compliance credentials?
Cronofy is a European company, certified to ISO 27001, 27018 and 27701, attested to SOC 2 Type 2, and compliant with GDPR, CCPA and HIPAA. Cronofy runs the whole transcription workflow on its own infrastructure, so a buyer's security team reviews one processor rather than a chain of third parties.
Where does Cronofy store meeting data?
Recordings and transcripts are stored in the data center you choose, from six: the UK, US, Canada, Germany, Australia and Singapore. Transcription itself may be processed in another region of the same cloud provider, for example the EU region for the UK data center, but the recording and transcript are stored in the data center you selected.
What languages does Cronofy transcribe?
Cronofy transcribes more than 30 languages, including English, Spanish, French, German, Dutch, Portuguese, Italian, Polish, Japanese, Korean, Chinese, Hindi and Vietnamese. Transcripts come back in the language the meeting was held in, so a platform serving several markets does not need a different transcription provider for each one.
Can our users opt out of meeting recording with Cronofy?
Yes. Your product owns the consent controls and tells Cronofy when to record. Users control when a notetaker is dispatched and can accept or decline it joining a call. Cronofy provides the infrastructure, and the integrating platform keeps full control over recording behavior.
How long does Cronofy keep meeting recordings?
Cronofy stores meeting data for seven days as standard. Your product retrieves the recording, transcript and summary within that window and keeps whatever it needs in its own record, so the long-term store is yours rather than a third party's. Meeting data is never used to train models.