Meeting recording API – why Cronofy beats Recall.ai

Product teams depend on Cronofy Meeting Agents to record, transcribe, and summarize meetings across Zoom, Google Meet, and Microsoft Teams, turning them into structured data their product can build on.

Cronofy Meeting Agents run entirely on Cronofy’s integrated infrastructure. They are built around where data runs and who has access to it, and have reliability, scalability and compliance built-in.

Single processor by design
Cronofy runs the entire meeting capture workflow on its own integrated infrastructure, with no third-party vendors or sub-processors needed.
Region-specific deployments
Meeting data is processed and stored only in the selected region, via dedicated data centres in the UK, US, Canada, Germany, Australia, and Singapore.
Compliance built-in
Cronofy is GDPR and HIPAA compliant, with SOC 2 and ISO 27001, 27701, and 27018 certifications. Ship new capabilities without increasing risk.

One integration, the whole meeting workflow

Cronofy has spent over a decade solving the hardest parts of meeting workflows. Whereas Recall.ai attaches a bot to a calendar invite, Cronofy owns the whole workflow: scheduling, availability, recording, and what happens after the meeting ends, all in a single integration.

Join immediately
Pass any conference URL to the Meeting Agent API and the agent joins right away. It works as a standalone integration, with no dependency on how the meeting was scheduled.
Join at a set time
Add a join time to the same call and the agent arrives at that moment instead. You control when it enters, and status webhooks tell your app what it's doing.
Attach it to the event
Attach a Cronofy Meeting Agent directly to the calendar event when scheduling meetings via Cronofy. If the event is updated or rescheduled, the agent stays with the right session.

Cronofy Meeting Agents and Recall.ai compared

See our detailed comparison table below to discover why Cronofy beats Recall.ai.

Cronofy Meeting Agents vs Recall.ai (PAYG)
Recall.ai (PAYG)
Number of free trial hours
5 hours
Price per hour
$0.50 + $0.15 for transcription
Uptime guarantee
Only for enterprise plan
Recording storage
Seven days free, then $0.05/hour
AI-generated summaries
Scheduling infrastructure
Zoom, Google Meet, Microsoft Teams
Audio and video recording
Transcription
Additional cost
Speaker attribution and diarization
Ad hoc and scheduled join
Join attached to calendar event
Yes, with Calendar Integration API
Custom agent name and image
GDPR compliant
CCPA compliant
HIPAA compliant
BAA for HIPAA compliance is only on enterprise plan
SOC2 attested
ISO 27001 certified
ISO 27018 certified
ISO 27701 certified
Data centers
US, EU, Japan for all plans
Local data processing in all regions
No. APAC routes to US or EU.
Data retention
Configurable. Indefinite by default.
Subprocessors for recording and transcription
In-house transcription (no subprocessor) or choice to integrate with other providers
Training of AI models using transcription data
No
Add candidate profile and interview kit to interviewers' invite
Minimum spend
500 hours/month recording cap on PAYG
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Book your Meeting Agents API demo

After submitting the form, you'll be able to book time with a member of our team.

In a 30 minute call you'll get:

  • A demo mapped to what you're building
  • An overview of how the integration works
  • Answers to technical and commercial questions
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FAQs
Does Cronofy use any subprocessors for meeting recording or transcription?

No. Cronofy does not use any subprocessors for recording or transcription. No customer data leaves Cronofy's infrastructure at any point in the process.

What ISO certifications do Cronofy and Recall.ai hold?

Cronofy is certified to ISO 27001, 27701, and 27018. ISO 27701 covers data privacy management. ISO 27018 covers protection of personal data in the cloud. Recall.ai holds ISO 27001 but not 27701 or 27018.

How long do Cronofy and Recall.ai retain meeting data?

Cronofy stores all meeting data for 7 days as standard. Recall.ai retains audio and video for 7 days but transcription data for 42 days. Their default retention policy is indefinite unless deletion is requested via API.

What is the most GDPR-compliant way to record and transcribe meetings via API?

Cronofy Meeting Agents run on Cronofy's EU-based infrastructure with no subprocessors. No customer data leaves Cronofy's own infrastructure. GDPR compliance is standard on every plan, with all recording and transcription processed only in your selected region across six dedicated data centres. Recall.ai offers three regions and routes Japan transcription to the US. Per their privacy policy, all personal data is processed in the United States.

How do I connect meeting recordings back to calendar events and attendee data automatically?

With Cronofy, transcripts and summaries are tied to the calendar event and scheduling context from the start. With Recall.ai, linking recording data back to calendar and attendee context is something you build yourself.

How do I add meeting recording and scheduling to my application without building two separate integrations?

Cronofy handles both through a single API. Calendar sync, availability, scheduling, and meeting capture in one layer. Recall.ai handles recording only, so you would need to build or buy the scheduling side separately.

Is Recall.ai HIPAA compliant?

Not on their PAYG plan. Recall.ai's HIPAA compliance BAA applies to their enterprise plan only. Cronofy is HIPAA compliant on every plan.

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