When clients are new, it’s possible that they don’t know where to find their new hair salon. This can cause frustration, and, if they’re new to the area, mean that they got lost. The may turn up late, or worse, miss their appointment altogether.
Our geolocation feature means that location details can be added to the calendar event so that they know where to go on the day.
Remote hairstylists, meanwhile, can add clients’ addresses to calendar events so that they know exactly where their next appointment is.
Missed appointments mean lost revenue.
Cronofy can be set up so that clients receive a reminder about their booking a day before, an hour before, or, if geolocation is set up, when they need to leave.
This means that the risk of missed appointments is greatly reduced, leaving staff to focus on making clients’ experiences the best that they can be.
When the risk of missed appointments is reduced and you appeal to a wider array of customers thanks to online booking, there’s only one result: more customers.
Your staff won’t be overrun with the increase in customers, though.
Thanks to the time savings that online booking creates, staff can spend their newfound time creating a better salon experience for clients and ensuring that one-time customers turn into repeat customers and regulars love your salon even more.