Get an overview of users’ activity
CRMs allow managers to visualize their team’s activities, including client visits, email conversations and phone calls. However, there’s no guarantee that the information available to the manager is correct or up-to-date. A sales person can book an appointment with a prospect and forget to add it as an upcoming tasks on the CRM.
The Cronofy Calendar API can be set up to connect with your CRM system. This means that when a calendar event is created it can be added simultaneously to the CRM and users’ calendars. Activities can be accessed in real-time to give a clear vision of the sales team's future commitments.