We surveyed 2,000 US patients who had used remote healthcare at least once in the 12 months leading up to June 2021.
We aimed to assess appetite for future use of remote healthcare, booking and accessibility as well as compare preferences and frustrations with in person healthcare.
"When you have an appointment and you have to sit in the waiting room for 40 minutes, your experience is diminished...
And what I've noticed with telemedicine visits is that, even if sometimes they're delayed, many times they are prompt and on time."
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