The “everything now” culture and the effect on what candidates expect
The competitive recruitment industry and skills gap
The pandemic and the increased reliance on automation
The increased focus on mental health and wellbeing in the workplace
Inefficient interview scheduling will lose you talent
What we’ve learned from our research
"So many candidates expect a smoother digital experience in the wake of the pandemic. I believe that trend will only increase."
The newest generation of candidates are used to getting everything quickly, from news to next-day deliveries.This “everything now” culture has had a trickle-down effect on what they expect from the interview scheduling process. Responsiveness is growing in importance compared with last year’s results,
The job market is becoming increasingly competitive, with more vacancies introduced everyday and not enough skilled candidates to fill the roles.
According to research from BDO,there are currently two out of five businesses lacking the candidates needed for growth. Creating a battle between recruiters of who can win the top talent on offer.
65-71% of candidates are only willing to wait a day or less to schedule an interview before dropping out
"Interview scheduling is one of those tasks that holds no value to be done manually, if anything it’s a blocker, so why not automate?"
The increased reliance on automation has made candidates expect more from employers technically. The forced shift made everyone realize how effective and efficient automation is in transforming business processes and saving time. Candidates want to know they’re joining a company that keeps up with the times.
Nearly six times as many employers report increased mental health issues among employees since the pandemic began. Burnout was amongst the most common mental health issue (McKinsey). This was a driving factor behind the Great Resignation.
Over a third (38%) say interview scheduling delays would increase their stress levels, anxiety levels (36%) and feelings of frustration (35%)
"Making talent feel frustrated, stressed and anxious when you’re trying to attract them to your company will instantly put them off."
Interview scheduling delays have a particularly significant impact on the stress and anxiety levels of the younger age bracket. These are the candidates of the future; anything that causes these emotions is going to deter a candidate from staying in the hiring process.
Candidates expect the hiring process to be fast especially after the pandemic which increased reliance on technology.
Recruiters need to make the process smooth and as fast as possible while showing consideration for the candidate.
Candidates’ mental health can be impacted by a slow interview scheduling process, and this can result in making them feel as though an employer doesn’t care or value them.
Automation enables recruiters to save precious time and speed up the hiring process - a must in an industry which is highly competitive.
"Last year we uncovered just how important interview scheduling is to an employer’s brand, and how long candidates were willing to wait in the hiring process. This year, we wanted to dig deeper into the emotional impact scheduling delays have. Our research found delays have a more profound impact than we previously thought."