# UI/UX Talk: Optimizing Patient Experience and Engagement for Telemedicine

How do you achieve great user experiences inside your telehealth platform or application? By focusing on intuitive, patient-first UI/UX. In this session, you will learn how to achieve just that. From factoring in aging populations and tech familiarity, this session will dive into what makes and breaks good patient experiences.

How do you achieve great user experiences inside your telehealth platform or application? By focusing on intuitive, patient-first UI/UX. In this session, you will learn how to achieve just that. From factoring in aging populations and tech familiarity, this session will dive into what makes and breaks good patient experiences.

Drawing on knowledge of how [Whereby](https://whereby.com/?utm_source=cronofy&utm_medium=partnership&utm_campaign=cronofy-webinar) is helping leading telehealth platforms like **DrDoctor **and** Accurx** offer video consultations, as well as Cronofy's scheduling interface for providers like **Docplanner** and **Alma,** the panel will break down how to create interfaces that are accessible and intuitive for all users.

You'll also learn which considerations should be top of mind when choosing vendors to expand the capabilities of your application, and how to determine when you need to build versus buy. You'll leave with deeper knowledge of what customization truly means, and what to bear in mind when building your ideal patient-practitioner experience.

### Additional Resources

- Download the presentation [here](https://cdn.sanity.io/files/ygfbhkqr/production/9ef3a4ff4bf1a011d444449be615ff9b8d4763c8.pdf)

- Turn on conferencing and scheduling capabilities inside your Telehealth application. Learn more [here](https://www.cronofy.com/integrations/whereby)

The Role of User-Friendly Interfaces in Telehealth Platforms